Return & Refund Policy

Returns

MatrixAir only accepts returns on unused products up to 60 days after the product was received. MatrixAir does not accept returns on used products.

Refunds & Exchanges

MatrixAir does not issue refunds. Exchanges are only available for defective products with return merchandise authorization.

Shipping

You will be responsible for paying for your own shipping costs for returning/exchanging your product. Shipping costs are non-refundable.

Contact Us

If you have any questions regarding returns and exchanges, call MatrixAir at (603) 863-7553.