Return & Refund Policy


MatrixAir only accepts returns on unused products up to 60 days after the product was received. MatrixAir does not accept returns on used products.

Refunds & Exchanges

MatrixAir does not issue refunds. Exchanges are only available for defective products with return merchandise authorization.


You will be responsible for paying for your own shipping costs for returning/exchanging your product. Shipping costs are non-refundable.

Contact Us

If you have any questions regarding returns and exchanges, call MatrixAir at (603) 863-7553.